What are the Management Roles. A manager wears many hats. Not only is a manager a team leader, but he or she is also a planner, organizer, cheerleader, coach, problem solver, and decision maker — all rolled into one. And these are just a few of a manager’s roles.
In addition, managers’ schedules are usually jam‐packed. Whether they’re busy with employee meetings, unexpected problems, or strategy sessions, managers often find little spare time on their calendars. (And that doesn’t even include responding to e‐mail!)
Managerial Roles Specific Actions or Behaviors Expected of and Exhibited by a Manager.
In his classic book, The Nature of Managerial Work, Henry Mintzberg describes a set of ten roles that a manager fills. These roles fall into three categories:
- Informational: This role involves the sharing and analyzing of information..
- Interpersonal: This role involves human interaction.
- Decisional: This role involves decision making.
Monitor: Seek and Receive information, Scan periodicals and Reports, Maintain personal contact with stakeholders.
Disseminator: Forward Information to organization members via memos, reports, Emails and Phone Calls.
Spokesperson: Transmit information to outsiders via reports, memos and speeches.
Figurehead Performa ceremonial and symbolic duties, such as greeting visitors and signig legal documents.
Leader Direct and motivate subordinates; counsel and communicate with subordinates
Liaison Maintain information links both inside and outside organization via Mail, Phone Calls, and meetings.
Entrepreneur Initiate improvement projects; indetify new ideas and delegate idea responsibility to others.
Disturbance Handler Take corrective action during disputes or crises; resolve conflicts among subordinates; adapt to environments.
Resource Allocator Decide who gets resources; prepare budgets; set schedules and determine priorities.
Negotiator Represent department during negotiations of union contracts, sales, purchases, and budgets..